JulietL-27 - 25 Aug 2022
Wonderful optician
Jeremy Solomon is a fantastic optician. He conducted a thorough eye check and asked relevant questions to understand what my eye issues are. He recommended specific occupational glasses to help me read at work. I would highly recommend Jeremy to everyone as a great optician who gives a personal service. My new glasses were ready within a few days and I am delighted with them.
Business Response - 25 Aug 2022
Hi Juliet. Thank you for your feedback. We are so pleased you like your new specs. Kind regards. Jeremy & Team
ChezT-2 - 24 Aug 2022
Excellent eye test and glasses!!! 😎
After trying a few opticians in London over the years. I was super impressed with the warm welcome I received at Jermy Solomon Opticians. At the beginning of the summer I bought my first ever Seiko polarised mirrored lenses. I absolutely love them! They are so clear and sharp. I hardly write reviews but honestly felt like I had to here. The service and quality equally high. If I could give more stars I would!
Business Response - 20 Sep 2022
Hi Chez. Thanks so much for your kind words. Glad to hear you love your new sunglasses. Many thanks, Jeremy & team.
MarkH-1887
- 21 Feb 2020
Top service definitely 5 stars
Great service and attention to detail. Very knowledgable and friendly staff. Quick delivery of glasses and contact lenses to the shop. Nothing is too much of a problem and they will accommodate you if they can.
Business Response - 24 Feb 2020
Thank you very much Mark, it was lovely to meet you. Best regards - Mario, Jeremy Solomon Opticians.
JohnT-2345 - 12 Feb 2020
Super Mario
Great service , Great staff , Great user experience.
If only other shops still offered this level of care then the high street would be the future of shopping rather than online.
Business Response - 12 Feb 2020
Always a pleasure, Thank you so much for the review John!! Warm Regards - Mario, Jeremy Solomon Opticians.
SusanD-315 - 09 Feb 2020
A 5 ★ experience
A 5★ service . Top quality . A first class eye test experience with Jeremy Soloman . His knowledge and advice was tailored to my specific needs , and I could not be happier with the result . There was real care taken to discuss my requirements and all available options . Exceptional . The staff deliver an excellent service across the board and it is a pleasure to know I am being so well looked after. Would highly recommend.
Business Response - 12 Feb 2020
Fantastic to hear Susan, glad the glasses are working well. Many thanks for the lovely review - Mario, Jeremy Solomon Opticians.
SathishK-6 - 18 Jan 2020
Outstanding
Outstanding service; courteous, attentive, professional and expert. The prescription works perfectly. Having tried all the other large national chains over the years, I would definitely recommend this independent opticians.
Business Response - 20 Jan 2020
It was a pleasure to meet you Sathish, thank you for your lovely feedback. Warm Regards - Mario, Jeremy Solomon Opticians.
MartinM-459
- 25 Jan 2019
Full marks for customer service
I had a problem with a pair of rimless, metal-framed reading glasses - one of the (hingeless) metal arms had snapped. The glasses needed to be sent to be sent off for repair and the bill was rather expensive. A few days later, exactly the same problem happened to my spare pair of glasses - which had been similarly repaired 13 months earlier - i.e. outside the warranty period. A very helpful member of staff at Jeremy Solomon's kindly wrote to the supplier on my behalf and suggested that the second pair should be repaired free of charge, as a 'goodwill' gesture. This resulted in the desired outcome, and the repaired spectacles were collected this morning. They are as good as new, and there was no charge. Considering that I hadn't bought either of these spectacles at Jeremy Solomon's, nor ever had an eye test there, I thought that this was extremely gracious and helpful. Full Marks to Lesley, for taking the time and trouble to resolve the problem so effectively (and cheerfully, too)!
SarahStorm-929
- 12 Dec 2018
Best opticians we have tried
Our family have all received excellent care and advice from both Jeremy, and also Lesley, who has been great helping us to choose frames. We feel they offer the best service and choice of frames. Thank you!
BenB-365
- 04 Dec 2018
Attention to detail
To get the right glasses you need to pay attention to all the details, and that's exactly what Jeremy will do for you. Thanks also to Lesley for helping me choose the right frames.
ElaineG-82
- 01 Dec 2018
Wouldn't go anywhere else
My husband, my daughter and I have been coming to Solomon's for years. Wonderful customer service and the team are always friendly, welcoming and extremely professional. Couldn't recommend their services enough; they always makes sure everything is perfect before we leave the shop.
AnnT-102
- 28 Nov 2018
A very satisfied customer.
Highly professional. Excellent spectacles. Friendly service.
Kitthepirate
- 26 Nov 2018
Best optician I have found in 30 years!
Before going to Jeremy Solomon I had been using a high street optician, suffice it to say I really shouldn’t have gone there.
From the very first appointment I have had the same efficient knowledgeable and professional service from every member of staff. I will not go anywhere else for my eye care now. I will be moving fairly soon and have every intention of continuing to take advantage of the best optician practice I have found in nearly 30 years wearing glasses. Thank you so much all of you who run the practice. Jeremy, Ally, Neil and of course Lesley. Chris
DavidT-781
- 24 Nov 2018
Friendly and professional service
Really friendly and professional service. Highly recommended
MichelleT-116
- 11 Aug 2017
Highly recommend
With an extensive range of glasses and sunglasses and efficient, professional and friendly service I would not hesitate in highly recommending Jeremey Solomon Opticians. My whole family and I have been very satisfied customers for many years.
DannyL-47
- 04 Aug 2017
Very happy for 10 years
Jeremy Solomon is what an optician should be. Offering personalised service with real care about the customer. I never feel under pressure to buy a certain frame and never feel rushed. For sure, he is more expensive than The multiples like Specsavers and Boots, but when I Am buying spectacles that I will wear every day I want to be sure to have a quality product and quality service. No reason for me to go anywhere else.
DanielK-85
- 02 Aug 2017
Great Service
I have been going to Jeremy for many years. It is great to have an expert working locally that you can trust with your eyes and who you can rely on for continuity of care.
PaulC-2258
- 02 Aug 2017
Great service
Been with Jeremy for several years now and would not hesitate to recommend him. He knows his stuff and his staff give excellent service.
"Excellent service! I highly recommend Jeremy and his team, they really looked after my needs and solved the problems other opticians couldn't. I'd never go anywhere else."
J Living - Watford
" I have been going to Jeremy Solomon Opticians for over 15 years and I would not go anywhere else..."
R Harley - Welwyn
"Jeremy has looked after me and my family for many years. He and his team offer a truly professional and friendly service, and I highly recommend them"
M Hanlon
" I travel far to see Jeremy, that speaks for itself..."
R Wheeler - Biggleswade
"I have been to so many opticians in Welwyn Garden and no one could get my varifocals correct until I met Jeremy, who not only tested my eyes but measured me up correctly. My varifocals are fantastic. I wish I'd gone to him from the beginning. "
Martin Field
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